Testimonials
This last weekend we had disaster mode because there were alot of severe storms.I just want to tell you how good MTI did, you folks are so intune to our business now. And your operators, Corki, Ralph, Ginger, there’s about 6 or 7 that totally know our business. And it’s great and I really appreciate it. They had to put through so many emergency calls and they had to do the back ups and everything. So I was just really, really, really grateful that you guys do such a great job and I wanted you to know that. I hope you have a great day, and I wanted to say thanks.
Servpro of Santa Cruz/Santa Clara
I just wanted to quickly let you know how happy I am with your company’s service. As you know I am a new Homvestors franchise, and have had quite a few start up issues in regards to my phones and computers. I am working by myself until my business gets going, and really needed a professional answering service to handle my money calls. I was skeptical at first, but since have been turned into a believer in the advantages of using your service. The staff answering my calls has been professional and efficient in the manner they speak with my potential customers. I am at the point that I am completely comfortable leaving my office for extended periods knowing you are answering my calls. I actually look forward to listening to my E-merge messages upon my return. Keep up the great job. Please share this with your staff.
The service is wonderful! Operators are courteous and professional. We are truly happy with the service.
The service works fine for our needs, and we get the calls quickly. It is very easy to use.
The service works fine for our needs, and we get the calls quickly. It is very easy to use.
I just wanted to let you know how pleased I am with the services that MTI provides. I wanted to compliment your technical group for keeping the system running and operational. I also appreciate being asked to comment or participate in testing new services occasionally. Your services are magnificent and the people you have there are doing a wonderful job.
Your service is very easy to use, good for our patients, and it is very reliable.
We just wanted to send a message to thank your staff for the excellent job they did over the past few days. Our office was closed in order to evacuate our employees for Hurricane Ivan. I was the emergency “on call” person. I was amazed at your staff’s ability to screen calls, answer questions, and get necessary information from callers, while being calm and professional at all times. Please pass along to all employees how much we appreciate their efforts and let them know they make our jobs easier too!
Latter & Blum Property Management Inc.
I just wanted to tell you that I think you and your team are doing an outstanding job. I am very pleased with the service and the pricing up to this point. Please pass this along to your [Agents] as well. Thanks again and keep up the good work.
I am more than pleased to express my gratitude for years of excellent service. MTI has been our vendor since before I joined the company so I presume more than 10 years and everything has been stellar. Thank you for the opportunity to give your organization praise. The next time you see an agent or technician, tell them how much I appreciate them.
When answering general question calls or emergency calls, the AnswerMTI Representatives always provide a professional and courteous service, putting the (caller) at ease.