As a doctor, you already know that in an emergency, every second counts. Yet, many doctors continue to rely on voicemail or automated queues to handle patient calls. However, there is a better way to ensure that your patients can get the help they need when they call you—by using a doctor call answering service. […]
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For a patient who is in pain, there is nothing worse than having to wait until morning when the doctor’s office opens to get the help they need. As a busy doctor, you want to make sure all of your patients receive the information and care they need. This is where a medical answering service […]
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In the healthcare world, medical professionals sometimes work with patients who are unable to talk. That is when it’s important to have an answering service for callers who can’t speak. We all know that a doctor answering service must be HIPAA compliant, but an often overlooked quality is the ability to handle calls from […]
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HIPAA compliant call center If you are in the healthcare industry and you use a call center to take care of your calls at any time and they are not a HIPAA compliant medical telephone answering service then you could be in big trouble. A legitimate doctor answering service has to be completely HIPAA compliant. […]
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