At AnswerMTI, we recognize the need for businesses to provide professional customer support to the Spanish-speaking community. That’s why we offer expertly trained, U.S.-based agents who are fluent in both English and Spanish. With our affordable bilingual answering services, you can offer responsive, convenient support to an even wider range of customers.
Our Spanish-speaking agents aren’t limited to basic phone answering; our experts are trained to properly assist professionals in all kinds of industries, from attorneys and contractors to small businesses and clinics. For example, our Spanish medical answering service solutions have made it easier for many Hispanic and Latino customers across the U.S. to make doctor’s appointments and discuss other healthcare issues over the phone.
The U.S. Hispanic and Latino community is a powerful economic force. Take the metropolitan area of Los Angeles-Long Beach, CA, for example, with a Hispanic population of 5.8 million—followed not too far behind by New York-Northeastern New Jersey with 4.3 million and Houston-Brazoria, TX, with 2.1 million. Without a bilingual answering service, it can be difficult to assist members of these communities who may be most comfortable speaking in Spanish. The last thing you want to do as a business is alienate those you seek to serve.
The Benefits of Our Bilingual Answering Services
The benefits of our bilingual answering services extend far beyond accessibility for Spanish-speaking customers. We save your company time and money with cutting-edge technology, custom scripting, Interactive Voice Response (IVR) services, voice mail, real-time message delivery, and much more. Calls will be received by friendly, professional bilingual virtual receptionist agents using your business name and/or any custom greeting you request. Agents can also share company updates and other details with callers, per your instruction.
Not having to provide in-house phone answering also frees up your staff to do other work and focus on dealing with customers in person. Plus, AnswerMTI handles all agent management—things like sick days, vacations, breaks, and other staffing concerns need never interrupt your business.
CALL ANSWERMTI FOR BILINGUAL ANSWERING SERVICES TODAY
We can virtually extend your business hours with 24/7 appointment setting, emergency call answering, and live remote receptionists so that you can continue assisting customers around the clock. With night, weekend, and holiday services all available at affordable rates, it’s no wonder we’re considered a leading bilingual answering service provider!
AFFORDABLE, EXPERIENCED & RELIABLE SPANISH-SPEAKING ANSWERING SERVICE
The benefits of our bilingual answering services extend far beyond accessibility for Spanish-speaking customers. We save your company time and money with cutting-edge technology, custom scripting, real-time message delivery, appointment scheduling, call patching, order processing, and more bilingual receptionist services. Calls will be received right here in the United States by friendly, professional agents using your business name and/or any custom greeting your request. Secretaries can also share company updates and other details with callers, per your instruction.
An outsourced live telephone receptionist is cost-effective and saves time while making sure your customer’s needs are met 24 hours a day, including weekends and holidays. Not having to provide in-house phone answering also frees up your staff to do other work and focus on dealing with customers in person. Plus, AnswerMTI handles all receptionist management—things like sick days, vacations, breaks, and other staffing concerns need never interrupt your business. With our 24/7 coverage, nothing slips through the cracks!
PARTNER WITH ANSWERMTI FOR BILINGUAL ANSWERING SERVICES
All agents are U.S.-based and put through a vigorous training course to better support your clients, no matter what their needs. With today’s population climate, bilingual answering services are a must for most businesses in professional industries.
Discover for yourself why we are considered by many to be a leading Spanish answering service provider with low rates and unmatched professionalism.
To find out how a 24/7 Spanish-speaking answering service can benefit your business, contact us today!
To find out how a 24/7 Spanish answering service can benefit your business, contact us today!
Additional Resources Related to AnswerMTI Bilingual Answering Services:
How a Bilingual Answering Service Can Benefit Your Business
The Benefits of Bilingual Answering Service
Five Reasons Your Business Needs a Bilingual Answering Service
Regional Solutions & Support
To learn more or inquire about pricing, call us today at (844) 798-1027.